Responsibilities: • Provide technical support and troubleshooting for Sungrow’s clients via telephone, email, and web conferencing. • Participate in Australian project bidding—in charge of solution design, technical support, bidding documents; • Proactively stay up to date with all the latest technologies concerning Sungrow’s products and the underlying technologies. • Australian PV and ESS market’s information collection and arrangement; • Local grid code requirement collection, follow-up local standard requirements; • Assist marketing analysis, includes not limit to : customer’s feedback, competitor info; • Maintain strong customer rapport and excellent, timely communication. Requirements: • 1-3 years of experience in solar industry or electricity industry; • Good Team spirit, experience working in a small team is an advantage; • High ability of communication, negotiation; • Hard worker, practical personality • Solid analyzing and problem-solving skills to troubleshoot technical problems • Good communication skills, inclusive of verbal, written and formal presentations • Customers focus mind • A self-starter, you will be able to manage your time and take the initiative • Person who wants to participate strongly in the development of a growing business. • Flexibility to work and adapt himself to different cultures and new projects
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